AI no longer flavour of the season but a reality at scale; 2025 to see AI turn into business value

NEW DELHI: Artificial intelligence (AI) transitioned from a temporary trend to a widespread reality, gaining traction across industries due to its potential to enhance efficiency, generate revenue and create entirely new roles, yet concerns around its use and impact on jobs remained.

Gone are the days when it was merely a buzzword; AI has now become an integral part of business strategy across various sectors. But its full impact on jobs is little known and so is the issue of intellectual property, data ownership and its privacy implications, and liability – who is liable if an accident or mishap occurs due to the use of AI.

As technology becomes increasingly human-like and pervasive, organisations are now striving to unlock business value through innovative methods to engage customers and employees, enhance operational efficiencies, and generate new revenue streams, Wipro CIO Anup Purohit said.