Delhi airport chaos: Indigo asks passengers to report 3.5 hours prior to departure

NEW DELHI: Amid complaints of chaos and crowding at the Indira Gandhi International Airport (IGIA), Delhi, airline Indigo has issued a travel advisory, asking passengers to reach the airport at least 3.5 hrs prior to domestic departures.

It has also asked the passengers to carry only one piece of hand baggage weighing 7 kgs for a smooth security check.

“The Delhi airports are experiencing high footfalls and the check-in and boarding time is expected to be longer than usual.Passengers are requested to reach the airport at least 3.5 hrs prior to domestic departures, and to carry only 01 piece of hand baggage weighing 7 kgs for a smooth security check,” Indigo said in a statement on Twitter.

“Please ensure that you complete your web check-in, for added convenience.Please use gate numbers 5 and 6 for entry at Delhi Airport, Terminal 3, as these are nearest to the IndiGo check-in counters,” it added.

For the past few days, passengers have been sharing their ordeal on Twitter regarding the chaotic scenes at the Delhi airport, with many posting pictures of long queues at security checkpoints.

The unorganised checking and rush in the lounge showcased the laxity on the part of airport authorities. Passengers have complained that they had to wait for two to three hours in the clearance area before the final departure of the flight.