Customers must report unauthorised transactions immediately, Suggests SBI

The State Bank of India (SBI) recently suggested its customers immediately report any unauthorised transaction in their accounts to check the rising cybercrime.

The country’s largest lender emphasised that customers must immediately report unauthorised transactions to be addressed promptly.

“Unauthorised transactions, if any, should be immediately informed to toll-free number 18001-2-3-4 so that proper action can be taken on time,” SBI said in a recent press release.

Last month, SBI Chairman Dinesh Kumar Khara stressed that customers must be informed so that they can report any unauthorised transactions to the bank.

The Chairman advised SBI customers to beware of cyber fraud and said that customer service must be prioritised to deal with such issues.

According to SBI, besides dialling the toll-free number, customers can lodge their grievances related to Internet Banking, ATM, mobile banking and BHIM SBI Pay services through the bank’s website.(NDTV)